Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Granite Bracket Store. The collective work includes works that are licensed to The Granite Bracket Store. Copyright 2012, The Granite Bracket Store ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Granite Bracket Store or purchasing The Granite Bracket Store products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Granite Bracket Store or to purchase The Granite Bracket Store products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Granite Bracket Store. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of The Granite Bracket Store used in the site are trademarks or registered trademarks of The Granite Bracket Store

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Granite Bracket Store disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Granite Bracket Store does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Granite Bracket Store does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

The Granite Bracket Store shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Granite Bracket Store has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Return Policy

The Granite Bracket Store will accept returns based on the following criteria:

Brackets were not customized when ordered.

Brackets were not altered after receiving.

Quality Defects.

All returns will require a $25 or 35% restocking fee whichever amount is greater.

100% Credit of restock fee on your next reorder (only if new order is placed within one week time period of the return of merchandise) excluding any shipping fees. Please allow three to four weeks for refund check to arrive.

If free shipping was applied to purchase the return shipping will be the responsibility of the customer. Any return shipping will be the responsibility of the customer and not the responsibility of TheGraniteBracketStore.com or any of its affiliate’s or the parent company. Any damaged items must be reported within three days of delivery date in order for the refund process to be activated. Our Custom Hidden Brackets do not have a return policy in place. All refunds will be made after items are returned and fees deducted. There is a 30 day return window that is activated upon the date shipment was received by the customer.

Please Email Return Request to sales@thegranitebracketstore. Include your full name, phone number, and order number on enclosed invoice. Please place the words “Attention Returns Department” in the subject line.

Ship Returns to:

1685 US-1 South

St. Augustine, FL 32084

Typographical Errors

In the event that a The Granite Bracket Store product is mistakenly listed at an incorrect price, The Granite Bracket Store reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Granite Bracket Store reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Granite Bracket Store shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Granite Bracket Store without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


The Granite Bracket Store may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Granite Bracket Store.

Free Shipping Program

The Granite Bracket Store offers free shipping for the standard brackets that include The Calli Hidden Bracket, The Knee Wall Hidden Bracket and the Hardware kits. Any other item beyond the brackets category might not or might have free shipping applied to it. This is a program that is set due to the very nature of profit versus cost. Any custom bracket will not have free shipping applied to it due to it being a non standard order. Any order of the standard type brackets (The Calli Hidden Bracket and The Knee Wall Hidden Bracket) over $2000.00 will be voided, from the Free Shipping Program and other shipping arrangement’s will be made.


Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Granite Bracket Store products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Granite Bracket Store products) must be commenced within one (1) year after the claim or cause of action arises. The Granite Bracket Store’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Granite Bracket Store may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Granite Bracket Store or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

The Granite Bracket Store does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Granite Bracket Store is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Granite Bracket Store reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Granite Bracket Store in its sole discretion.


You agree to indemnify, defend, and hold harmless The Granite Bracket Store, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, The Granite Bracket Store may link to sites operated by third parties. However, even if the third party is affiliated with The Granite Bracket Store, The Granite Bracket Store has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Granite Bracket Store. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Granite Bracket Store seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).